Contact Us : rcMart.HK

Thank you for visiting RcMart!

Communication Is Very Important to Build Up A Successful Community!

The RcMart team is happy to help you in any way we can, as our objective is to provide full satisfaction to our customers. Please use the following email addresses or the form below to send us your questions and comments. Your feedback helps us to ensure the highest quality service we provide. We will get back to you the earliest possible, usually we reply to emails within the same day.

By the way, please try to go through the following pages because most of the questions already been answered:

We try our best to answer all emails between 1-3 Working Days. However, please be patient (at least for 48 hours) after contacting us through email because we are not operating 24 hours a day. (..more)

Some customers would keep sending us emails every minutes or hours when they do not receive response from us but that would cause our mail server to treat your emails as spam and trash your emails into the junk box. Please avoid to try that. Also we are closed on Saturday and Sunday so might not be able to answer your emails during weekend, sorry for any inconvenience caused.

Company Contact Details

Our company is located in China which takes advantages low rental, labour and shipping cost. For international shipping, we may use China Post, Singapore Post, Hong Kong Post and EMS Express, That's why we could sell our products for low price.

Address:
******** (by Appointment Only)
********,
********,
Shenzhen,
China

Office Business Hours (GMT+8):
Mon - Fri: 9:00am to 6:00pm
Sat & Sun: Office Closed

Email Contacts:
General Enquiry: sales@rcmart.hk
Complaint: complaint@rcmart.hk
Cooperation: cooperation@rcmart.hk
Management: management@rcmart.hk

Notice to Yahoo! Mail Users. Our emails sent to Y! are being filtered and we requested Y! to add our mail server and domains to their safe list with no luck so we have given up. Please do not use Y! Mail to contact us (or register an account with us). Because you will not be able to receive our response through email. Thank you. If you would like to know why, click here.