2014-04-02 - Website Server was outage for the last 4 days.
Due to the special incident happened with the ISP (moving the server from one statte to another state), our server was taken down without any prior notification which is awful. Our system was down in the last 4-5 days so it caused lot of inconvenience to us and to our customers because our work was limited without accessing to our system. The server is online now so we are working hard to process the orders. Thank you for your patient.
2014-02-28 - More News on Shipping!
We have cleared up the previous pending orders received during the Chinese New Year Holiday. SG EMS services is back in business but it is still a little slow so please be patient. If the status of your SG shipment is "Pending shipment from Merchant/Shipper" and "Information Received (This is not an acknowledgment of the physical receipt of the stated Registered Article)". It means we have already sent the parcels to the courier but it is pending for SG Post to process physically in SG.
Another courier service is DHL Global Mail which is faster for Euro countries because all parcels are first being forwarded to DHL in Germany and then distribute to other euro countries from Germany. We will choose one which is suitable for your order.
2014-02-21 - SG EMS Service is available again!
We were just informed by the courier that SG EMS service is back in service after a terrible long waiting time (We are really sorry). If your parcel is not yet posted, please allow us few more days, we are going to post your parcel asap. We are sooooo sorry for the delay and inconvenience caused because there is no alternative at the moment and it is out of our control.